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Rubi DC250 1200
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[QUOTE="RubiUK, post: 761534"] Hi jelthetiler Before we get into any arguments I replied to your post to try and resolve any issue's you have not create more and while I understand as a near 30 year time served tiler I do understand that people just want a bit of kit that works simple as that, no one knows that better than me. When we contact Spain with end user issues, People like yourself who make comments get the message passed on because I pass it to Spain and once again still need and want your feedback as that gets things done, people power and all that. What is hard is the fact that I personally do not want guys like you unhappy but Spain see that we have sold more DC250 in a third of the time we ever sold DW's. We have sold an incredible amount here and abroad and Spain see those numbers and see a successful machine that is why I get disappointed when people like yourselves are not happy. Rubi spend a fortune on development and yes a switch or anything on a machine may be modified overnight if Spain get enough feedback so machines do change regular on parts that is all part of the process of making better machines. We do have very occasional problems that is called manufacturing but we do listen and do try and sort things that is why you can always contact me [email]gnash@rubi.com[/email] and talk on any level. Please do not think we/I do not listen to your comments as I hear them from others and like I have said before that's what gets things sorted so email me or speak to Dan and get my number and we will chat. We do need to remember we have thousands of satisfied user so we must be able to sort you out mate. be good buddie speak soon. [/QUOTE]
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