hi, i am a new member

[rio]

hello, just a quick question to ask peoples view on something.
Can someone take you to court for hollowness in floor tiles? ive not been back to the job since i did it a year ago, but i do remember building the floor up in areas by a good inch or two, is there any scientific reason for this, but basically i just want to know where i stand???

 

[Dan]

Welcome to tilersforums.com | Tile Forums | Tiling Forum!

Welcome to tilersforums.com rio. Thanks for introducing yourself.

 

[jay]

:welcome: a bit more info might help substrate tile reason for problem

 

[finlay]

:welcome:with jay more info if poss

 

[diamondtiling]

Welcome to the forum.

 

[rio]

it needed boarding out with therma board, then underfloor heating (mat) then i screed the floor, followed by tile, its a porcelain tile as far as i can remember

 

[jay]

take it a timber floor
have the owners complained of what

 

[faithhealer]

Hi Rio welcome to the forum, getting grief then

 

[rio]

kitchen - floor boards, conservatory- concrete, all the area got boarded over, he complaining that there are a few hollow sounding tiles? he taking me to court for it? He wants a new floor, i havent been yet to check them out

 

[faithhealer]

he's trying it on, ufh ok I take it

 

[diamondtiling]

kitchen - floor boards, conservatory- concrete, all the area got boarded over, he complaining that there are a few hollow sounding tiles? he taking me to court for it? He wants a new floor, i havent been yet to check them out

If the tiles are not cracked and the grout is still intact then he will be laughed out of court. He cant take you to court without you seeing what the problem is, if any. If its on top of a wooden floor then it may well sound hollow in places. Are you sure that all the tiles were bedded correctly? ie, 100% coverage?

 

[rio]

as far as i know everything works fine, heating, no movement in tiles, no lips, no cracks in grout etc, he says he has had a expert from the tile association to check it out and they have reported hollowness in some tiles? so does this mean im screwed?

 

[rio]

as bedding the tiles up (100% coverage) i put so much adhesive down that when i laid the tiles they didnt sound hollow?

 

[jay]

okay sounds a bit strange the owner has gone to this expence over a few hollow sounding tiles are you sure theres no more to it

legally we cant help
what dom is asking with 100 % coverage is was the floor spread and the tiles back buttered when layed

 

[rio]

yeh, i spread the adhesive then had to butter back of tile and bed the floor up also, can adhesive shrink?

 

[jay]

adh has it limits why did you need to build up did you slc over ufh what type of adh did you use

 

[faithhealer]

ask to see a copy of this 'report', this would have cost him a bit if it's for real

 

[rio]

i did self level the floor but it was way out, the job had to be done within a time limit and didnt have the time to give the floor more self leveller to bring it up, so i did it with adhesive when tiling, adhesive was flexi floor adhesive, not sure of the make as i didnt supply it

 

[rio]

he going to produce the report at the court he said

 

[jay]

some times its best not to rush tiling adh will sag if built up to much unless you are using thick set

looks like you have no option but to wait and see what happens but you should be given a chance to rectify probs seems strange

 

[nybor62]

you say you had to bed some tiles up ,did u dot & dab some to to keep them level , is so this would be reason for hollow sound

 

[deno3]

Welcome to the forum.:welcome:

 

[Scott]

Hi and welcome. If it had sagged or slumped you would no doubt have seen it on the finished floor as you would have ended up with lipping.

As already said if the grout is intact and no tiles cracked then i dont see his point? Unless he is unhappy with the finish, which im sure you would have known about before now. Has he said that any are moving?

 

[david campbell]

:welcome:to the forum

this guy sounds like he's chancing it a bit,he must give you the chance to rectify the problem before he takes court action,this would mean letting you into the property to discuss and check out the tiling in question.i would contact him and go from there,when you are there ask him to see a copy of the report as it should detail the "problems" if they do actually exist
i also think he should have contacted you quicker to explain his concerns,i'm not sure what the time limit is for raising court action but it might be worth checking out

 

[Scott]

Have a look at the 'Supply of goods and service act' you will find that they can go back a number of years IF the job hasnt been done properly.

Didnt i read that a report from the TTA is in the region of £800?

 

[The Legend; Phil Hobson RIP]

Have a look at the 'Supply of goods and service act' you will find that they can go back a number of years IF the job hasnt been done properly.

Didnt i read that a report from the TTA is in the region of £800?

:welcome:to the forum, as Scott says the TTA charge around £800 for a report. There are only four people in the UK qualified to do this, call his bluff ask for the name of the person who did the report. I know them all

 

[DHTiling]

Hello and welcome...

Personally i think you need to at least seek legal advice and ask where you stand... do this ASAP to help your case.

 

[White Room]

Hi and welcome

 

[rio]

thanks everyone for your comments. I have just found out that the guy who he got round wasnt qualfied to give a report! He has been instructed by the court to get a chartered survey in to give a report if they are hollow, but he is adamant that he doent want them to rip them up?? so i dont get it? how would you know for sure if they where hollow or not? No cracks in grout or tile, no movement no lipping!