Help needed... Tiler error needs fixing

[Megan]

Last week I got my kitchen tiled with metro tiles.

He had a day and a half to do the job as my kitchen designer booked him in. The first day he laid the tiles on the hob wall. The next day he laid the tiles by the sink and grouted the lot.

Little did I know, but he used a ready mixed adhesive that needed longer to dry. The tiles by my sink now all have yellow grout instead of white as the adhesive has bled through.

He’s coming back tomorrow to fix it and I have a few questions:

1. Does he need to removed all the grout on that wall or can he just do the problematic grout and regrout.
2. The joiner sealed the tiles on Monday where they meet the cabinet. Sadly the bottom row of tiles has been affected. Does he need to remove the sealant or can he grout on top?
3. If he removed the sealant, how long does the grout need to dry before resealing?

He seems to be a bit of a cowboy so I don’t want him to tell me what’s best as I think he’ll just want to take the easiest way out...

Thank you.

 

[Simon Dale]

Any pictures ? I dont know of a yellow adhesive ? I would usually grout the day after install but that would cost you more for time. Was he expensive

 

[Megan]

I’m not sure how much you can see it in the photos but hopefully you can see something.

I’ve decided to take the sealant off myself so it gets done neatly and then it’s ready to re-seal once the new grout has dried tomorrow.

 

[Megan]

Cash in hand too by the way.

 

[ttt tiling]

Never had ready mix adhesive cause a problem , even when cheating and grouting same day , totally against the rules but never had that sort of problem in 30 years.
You can only bend the rules of you know what you're doing
He's an idiot for not doing all the tiling on the first day if he was coming back anyway

 

[Megan]

What do you think the problem could be in that case?

 

[Megan]

Never had ready mix adhesive cause a problem , even when cheating and grouting same day , totally against the rules but never had that sort of problem in 30 years.
You can only bend the rules of you know what you're doing
He's an idiot for not doing all the tiling on the first day if he was coming back anyway

What do you think the problem could be in that case? Do you think regrouting the affected tiles will sort it?

 

[Qwerty]

@Megan I've removed the prices as these are not allowed in the open forums

 

[Dumbo]

ready mix adhesive can as it dries discolour grout ive seen it on a job i did years ago where the window sill had a slightly thicker bed of adhesive . It went yellow there but nowhere else . I would definitely say caused by adhesive drying .

 

[On one]

.....the tile at the bottom rhs of the socket has been snapped........and full tile on the front of the window sill could have been possible.

 

[Megan]

.....the tile at the bottom rhs of the socket has been snapped........and full tile on the front of the window sill could have been possible.

Yeah, not really ideal, is it?

 

[jimthetiler]

He may first try a grout pen.

 

[Megan]

He may first try a grout pen.

He turned up today and said he was going to try and stain it. I said definitely not and made him remove and replace. I’m thinking a stain for brand new week old grout is a bit of a shortcut.

 

[andyb1]

Trim should of been mitred aswell.