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Tile Sourcing
Tile Retail Independent Feedback
British Ceramic Tiles - They actually want our feedback
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[QUOTE="LauraCTW, post: 897399, member: 47617"] Its good that they finally want feedback. The problem is with the big brand names involved people assume quality, we are stocking a small core range and making sure they are used in the correct circumstances as it is what the customer wants! A good bit of feedback today for them though. I had an email at 8 this morning saying patterns did not match up within a batch and the tiles are on the wall and by 11.30 it was agreed that BCT would get their QC team to check the full replacement for the shower area and send out FOC to be with me on Thursday. I think they are trying to listen and improve but the feedback needs to be constructive not just the same old "its white bodied sh*t" that you see everywhere. [/QUOTE]
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Tile Sourcing
Tile Retail Independent Feedback
British Ceramic Tiles - They actually want our feedback
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