Discuss What ever happened to getting a tip and maybe even a cup of tea in the Tiling Forum area at TilersForums.com

Balloo

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214
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Belfast
When serving my time with mee oll mate desy ( God rest him ) , going back 15-20years ago we always got sandwiches cookies and tea , and nearly every job we got a tip .
I've been thinking lately I've not had one in a very long time.
I recently cancelled a family holiday we had planned , to tile 400 mt house the owners want to move in asap because they had a baby coming and lived in a caravan .
I worked 16 hours a day usually started at 2-3 am to escape the heat .
I think I carried 10 pallets of 1800 x250 planks tile and adhesive on my own , I complete the job in 5 weeks finished on Friday before the Saturday they moved in and they never even bothered to come and see me after completing .
I even gave them a card and Campaign to celebrate there new home .
I called them back weeks later to see how everything was and they text back . " fine "
I think people in general have become unappreciating towards trades men because they hold resentment at what we earn and they think we are scum , from all the shows they watch on tv about cowboy builders.
What do you guys think on this subject
 

Plan Tec Tiling

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I agree. It does seem that generally nowadays customers expect alot more for alot less. I tend to 'vet' my customees at the quote stage to avoid those types. Still happens every so often though.
 
OP
Balloo

Balloo

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214
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Belfast
I never expect a tip . I charge for my work what I want therefore why should I get a tip i'm not a waiter
A waiter serves your dinner .
A tiler you meet every day for 5weeks , and a tiler who cleans all the mess and takes the trash to the dump , trash I don't own ! , im only paid to fix .
The more you do the less respect youget and the more they expect .
But this should never make you change your work ethic , rise above .
Im only asking to see if you guys are seeing the same
 

impish

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Preston, Lancs
As above - interview your customers before taking the work on.
It's a society thing...people are becoming very "entitled" and unappreciative. Thankless.
I find the people with less money, or those that are self-made, are the most appreciative.
Younger generation think that the leased Audi they drive, makes them a better person than a tradesman in a van o_O
(stereotype I know!)
 

hmtiling

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As above - interview your customers before taking the work on.
It's a society thing...people are becoming very "entitled" and unappreciative. Thankless.
I find the people with less money, or those that are self-made, are the most appreciative.
Younger generation think that the leased Audi they drive, makes them a better person than a tradesman in a van o_O
(stereotype I know!)
best tip I've ever had was on a council estate. Just did a job for a Baron and didn't even get offered a drink!
 

Andy Allen

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What does it matter, as long as you get paid.........
One thing I've learnt in this job is never take thing's personally...
Saying that I won't even work a weekend to help out a customer ....(even a Friday is pushing it)....:)
I certainly wouldn't be cancelling family holidays......lifes to short..!!
 

hmtiling

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What does it matter, as long as you get paid....
Saying that I won't even work a weekend to help out a customer ....(even a Friday is pushing it)....:)
I certainly wouldn't be cancelling family holidays......lifes to short..!!
A tip should never be expected but common courtesy doesn't seem too common any more
 
OP
Balloo

Balloo

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214
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Belfast
A tip for not leaving a tip , like most trades
What does it matter, as long as you get paid....
Saying that I won't even work a weekend to help out a customer ....(even a Friday is pushing it)....:)
I certainly wouldn't be cancelling family holidays......lifes to

There can be multiple reason why someone needs to take a job on the expense of a holiday , we don't have the luxury of sick pay and holiday pay etc', and most don't know when the next job
is you should know that !!!
 

pdc

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The only things I want from a customer at the end of a job is them to say they're happy ( elated is better..) and to be paid!
 

Andystiletiling

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Been on a job for a builder at his home for three weeks, not had even the offer of a brew yet... Always take a two litre bottle of juice with me to work every day, last week I'd run out of juice by mid afternoon, asked him for a cold drink and he came back with a glass of luke warm tap water..."jeez can you spare it" ...BUT he pays immediately.
Job before this was treated to brews all day long and jam and cream scones for afternoon tea but had to wait two weeks for money to go in the bank..
 
OP
Balloo

Balloo

Tilers' Arms Member
Messages
214
Location
Belfast
What does it matter, as long as you get paid.........
One thing I've learnt in this job is never take thing's personally...
Saying that I won't even work a weekend to help out a customer ....(even a Friday is pushing it)....:)
I certainly wouldn't be cancelling family holidays......lifes to short..!!
 

J K Tiling Cornwall

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43
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Cornwall
Always nice to get the occasional tip but is pretty rare. But saying that virtually all my work now is through recommendations and word of mouth. (Maybe just lucky as Cornwall is a pretty small place). I think if customers just knew that for the cost of a few biscuits and cups of tea and coffee how much more you will go above and beyond on the job. And what they will get back in return work wise will far outweigh a few quid on tea bags custard creams and boiling a kettle . The standard is always there regardless but might be a case of offering to pop back to fit accessories, seal up once 2nd fixed.. etc. Look after your tiler and he/she will look after you.
 

timeless john

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My customers are always Mr & Mrs to me till I get paid!
I take a kettle and a full tea party to my jobs as I don’t want to be bothered - coffee when I want one.
This job is interesting enough without having to add customer relations to the project.
If it’s respect your after earn it!
 

impish

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Preston, Lancs
I appreciate being offered a drink, but the reality is that I pack my own coffee machine!
I will accept a brew when offered but I make it clear that one a day is enough for me.
I'm amazed when people say that other trades want a brew every 30 minutes. I would rather get working!
Tips are pretty rare. Occasionally have customers round up an invoice.
Once I had £100 tip and the best was a 2 seater german pedal go-kart given me which was worth (even second hand) £900.

I know a carpet fitter who worked all week in a mansion for some landed gentry type. Every day the butler would serve quality tea and biscuits etc - really looked after them. On the final day he overheard his customer - Sir whatever-his-name-was, say to the butler - "please be sure to give the gentleman the usual tip before he leaves."
Rubbing his greedy little hands together at the thought of a nice vintage bottle from the cellar, or some pound notes, he was pretty stunned to be presented with a multi-pack of Twix bars!
 

hmtiling

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My customers are always Mr & Mrs to me till I get paid!
I take a kettle and a full tea party to my jobs as I don’t want to be bothered - coffee when I want one.
This job is interesting enough without having to add customer relations to the project.
If it’s respect your after earn it!
Customer relations is a big part of the job for me John. The majority of people I get on with swimmingly and all of my work is referral. Respect and courtesy are 2 different things.
 

callatiler

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Had a painter and decorator in to my house a few years back to redecorate more or less whole house, he was the son of one of my wife’s friends. First day he turned up he handed me a packet of kraft cheesy pasta and told me he’ll have that at noon with a cup of tea! Told me to follow instructions on packet.
He didn’t leave a tip either!
 
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  • :raisedhands:
  • :raisinghand:
  • :santa:
  • :thumbsdown:
  • :thumbsup:
  • :tongue:
  • :turban:
  • :woman:
  • :womenholdinghands:
  • :baby:
  • :babyangel:
  • :bowing:
  • :boy:
  • :bride:
  • :constructionworker:
  • :couplekiss:
  • :8ball:
  • :alarmclock:
  • :alien:
  • :anchor:
  • :artpalette:
  • :babybottle:
  • :balloon:
  • :dollar:
  • :euro:
  • :gbp:
  • :yen:
  • :barberpole:
  • :baseball:
  • :basketball:
  • :bath:
  • :bathtub:
  • :battery:
  • :bell:
  • :bellcancel:
  • :bento:
  • :birthdaycake:
  • :blacknib:
  • :blacktelephone:
  • :bluebook:
  • :bomb:
  • :bookmark:
  • :bookmarktab:
  • :books:
  • :bouquet:
  • :bowling:
  • :calendar:
  • :camera:
  • :carpstreamer:
  • :cd:
  • :checkeredflag:
  • :christmastree:
  • :clapperboard:
  • :clipboard:
  • :closedbook:
  • :closedlockkey:
  • :clubs:
  • :confettiball:
  • :construction:
  • :creditcard:
  • :crossedflags:
  • :crown:
  • :crystalball:
  • :darts:
  • :date:
  • :diamondsuit:
  • :door:
  • :droplet:
  • :dvd:
  • :electricplug:
  • :eyes:
  • :fax:
  • :filefolder:
  • :fire:
  • :flagstick:
  • :flashlight:
  • :floppy:
  • :flowercards:
  • :football:
  • :forkknife:
  • :fuelpump:
  • :gamedie:
  • :gemstone:
  • :ghost:
  • :gift:
  • :greenbook:
  • :guitar:
  • :gun:
  • :hammer:
  • :hearnoevil:
  • :heartssuit:
  • :hourglass:
  • :hourglasssand:
  • :inbox:
  • :incomingenvelope:
  • :iphone:
  • :isakayalantern:
  • :jackolantern:
  • :japanesedolls:
  • :japanesegoblin:
  • :japaneseogre:
  • :jokercard:
  • :key:
  • :kiss:
  • :knife:
  • :ledger:
  • :leftmagnify:
  • :lightbulb:
  • :link:
  • :lock:
  • :lockink:
  • :loudspeaker:
  • :loveletter:
  • :mailclosedflaglower:
  • :mailclosedflagup
  • :mailopenflaglower:
  • :mailopenflagup:
  • :megaphone:
  • :memo:
  • :microphone:
  • :microscope:
  • :minidisc:
  • :mobilecalling:
  • :moneybag:
  • :moneywings:
  • :moviecamera:
  • :moyai:
  • :musickeyboard:
  • :mute:
  • :newspaper:
  • :notebook:
  • :notebookdecorative:
  • :nutbolt:
  • :openbook:
  • :openfile:
  • :openlock:
  • :orangebook:
  • :outbox:
  • :package:
  • :pagefaceup:
  • :pagecurl:
  • :pager:
  • :paperclip:
  • :partypooper:
  • :pencil:
  • :performingarts:
  • :personalcomputer:
  • :pill:
  • :pinedecoration:
  • :pileofpoop:
  • :postalhorn:
  • :postbox:
  • :pushpin:
  • :radio:
  • :rightmagnify:
  • :roladex:
  • :rotatinglight:
  • :roundpushpin:
  • :rugby:
  • :satellite:
  • :sax:
  • :scissors:
  • :scroll:
  • :seat:
  • :seenoevil:
  • :shower:
  • :skis:
  • :skull:
  • :slotmachine:
  • :smoking:
  • :soccerball:
  • :spaceinvader:
  • :spades:
  • :speaknoevil:
  • :speaker:
  • :speakerone:
  • :speakerthree:
  • :speechballoon:
  • :straightruler:
  • :sweatdrops:
  • :syringe:
  • :telephonereceiver:
  • :telescope:
  • :television:
  • :tennisball:
  • :thoughtballoon:
  • :ticket:
  • :toilet:
  • :triangularruler:
  • :triangularflag:
  • :trophy:
  • :trumpet:
  • :vhs:
  • :videocamera:
  • :videogame:
  • :violin:
  • :windchime:
  • :wrench:
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