A driveway and patio contractor just laid my 56m2 patio using 1000x500x20 Italian porcelain tiles. It looks terrible, but the contractor says it's fine for a patio. The tile supplier and Larsen rep both took a look and agree that it's not fit for purpose. Both suggested a TTA inspection, but that costs £1800!
I'd like to get an opinion from a TTA inspector before committing to such an expense. Can you help put me in touch with someone who can help?
Concerns:
Unacceptable lipping
I requested 2mm spacing, they changed to 5mm (due to lipping) without consulting me
The grouting is horrendous. Discoloration, probably due to over-washing according to grout rep. Extremely lumpy and uneven. Already cracking.
When replacing chipped tiles, they laid them loose on dry cement with no adhesive, only grout to hold them
Installed on a wet bed of cement without back buttering, adhesive or admix. Many areas sound hollow. Grout rep says patio will fail due to water ingress.
The advice from the Larsen rep was to pull it all up and start again.
It's not the only inspection that would stand up in court. They're making silly money out of those. If you get the Larsen reps statement, and the tile suppliers statement, and an actual professional tilers statement and quote for repairs. You'd have just a strong a case and be £1800 up.
I remember when those were £750 just 2 years ago I think.
To be fair...I don't think 2mm joints on those pavers is a good call.
However, I do concur that it is poorly laid and the job could have been much neater.
Thanks John. Everyone is telling me the same thing. But unless I can obtain a report from a recognised authority in this field then I doubt these guys will budge on making it right. They won't admit fault.
Mostly, yes. I withheld £1000 as a token amount until the issues were resolved. At the time I thought it was "just" poor pointing. It's only when I started digging that I discovered that the patio wasn't laid properly and won't last long. Also, I supplied the tiles (£3500) because their supplier couldn't supply this particular Italian brand. So now they either need to make it right at their cost, or refund all costs including tiles plus any other impacted works. We had artificial lawn laid also which will probably need to come up to redo the patio.
@jcrtiling is a TTA member - won’t be an official report but would still stand up in court.
Look like a total rip out.
Any hairline cracks, loose sounding tiles with freeze thaw action will ‘pop’ after 1st cold weather.
Don’t understand where Larsen adhesive is used or was that the binding to a sand/cement base - what’s under the tiles?
i think most of the tiles will come up and be able to be used again if you cut through the grout joints so you should be able to save your tiles,
for out door tiling i would of done in a sand cement and lime mix on a 50mm bed with a 8mm comb of tile master ultimate to the back of the tile this is the way my m8 dose it and have yet to see any of his tiles lift and hes a specialist patio tiler in stone and porcelaine.
he also preps the ground by putting a base of sharp sand lime and pea gravel again about 50mm deep and compressed using a wacker plate this he dose with a dry mix then sprinkles with water the lime makes the patio breatherble and grouts in chemical patio grout filler
Sure, ad-blocking software does a great job at blocking ads, but it also blocks useful features of our website. For the best site experience please disable your AdBlocker.