C
Carol McCullock
Hi, has anyone had a similar experience .......
I bought some split face tiles in Oyster. When I was researching I noticed a sample that was a nicer, darker colour and asked the Top Tiles (TT), sales person why that was. He stated they were sealed ones.
When I purchased them
I asked for a sealer (niavely) thinking they would make them darker. I was sold TT 'Unpolishef Protector'. I applied the product (with a brush as directed) and at first it looked lovely - until it tried and went back to its original colour. I read the reverse of the bottle and it said I needed to put a coat of TT Colour Intensifier on, I rang them and they said I could only get it in 1ltr bottle for £40. The area I was doing was only approx 1m sq. I tried to source a cheaper option elsewhere but everyone told me that you couldn't do it on top of the first coat and that I needed to know what was in the unpolished protector to make sure it would be compatible and not cause a reaction. There is nothing on the reverse of the UP to state what's in it. TT eventually told me who made it - FILA. I tried to find out what was in it from them. They sent me product information but it did not state what chemicals were in it. I then asked FILA if they're named brand would be compatible. Even after a series of emails they would not say it was compatible. She provided a list of TT branches that had smaller quantities of TT colour intensifier (something I was never offered edited). Whilst talking to a very helpful TT branch he thought the Fila named colour intensifier would be fine as it is nite readily available and cheaper. He emailed Fila and the same woman that I had been emailing said it was?
Why was this do difficult - it seems a bjatanr example of TT ripping people off?? I'm open to other suggestions?
I bought some split face tiles in Oyster. When I was researching I noticed a sample that was a nicer, darker colour and asked the Top Tiles (TT), sales person why that was. He stated they were sealed ones.
When I purchased them
I asked for a sealer (niavely) thinking they would make them darker. I was sold TT 'Unpolishef Protector'. I applied the product (with a brush as directed) and at first it looked lovely - until it tried and went back to its original colour. I read the reverse of the bottle and it said I needed to put a coat of TT Colour Intensifier on, I rang them and they said I could only get it in 1ltr bottle for £40. The area I was doing was only approx 1m sq. I tried to source a cheaper option elsewhere but everyone told me that you couldn't do it on top of the first coat and that I needed to know what was in the unpolished protector to make sure it would be compatible and not cause a reaction. There is nothing on the reverse of the UP to state what's in it. TT eventually told me who made it - FILA. I tried to find out what was in it from them. They sent me product information but it did not state what chemicals were in it. I then asked FILA if they're named brand would be compatible. Even after a series of emails they would not say it was compatible. She provided a list of TT branches that had smaller quantities of TT colour intensifier (something I was never offered edited). Whilst talking to a very helpful TT branch he thought the Fila named colour intensifier would be fine as it is nite readily available and cheaper. He emailed Fila and the same woman that I had been emailing said it was?
Why was this do difficult - it seems a bjatanr example of TT ripping people off?? I'm open to other suggestions?