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Rubi DC250 1200
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[QUOTE="Jelthetiler, post: 761782"] So Dan from Rubi did some stuff to my machine, I have no idea what and the fellas at CTD don't really know either but whatever he did has worked. The blade doesn't now move on start up which was an issue for me and the vibration is down to a bare minimum. In all honesty, it feels like my old machine after it had-had a service! I hope it won't need this kind of attention 3 times a year! Neither CTD or Rubi will do anything about the small rust areas as it isn't a warranty issue yet, but CTD said that if it worsens to thee point that it starts to strip itself, they will act accordingly which I am fine with. What has come out of this is that Rubi don't take criticism in any shape or form. The PM's I've had seem to back that up so as a consequence I won't be buying from them again. I have zero expectations that Rubi will honour the 2 year warranty as anything that will potentially go wrong will be my fault! Product loyalty doesn't mean jack any more. That'll be the end of it for me. [/QUOTE]
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