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Another tiling job gone wrong.
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[QUOTE="Kilo, post: 977066, member: 56834"] So, I bought my first home with my wife after saving for about 10 years and have been thrown down the proverbial well by a trader! I am asking for peoples opinions on what course of action to take. I agreed with the trader to fully tile my ensuite and after confronting them about the work not being done properly for the third time, they left. I haven't paid their closing invoice as i believe the work is not salvageable. I had paid for materials only at this point. They took me to small claims within three days and refused to come back! To add a bit of humour, the stated in their claim that I have had a nervous breakdown. Maybe after the case ends up in front of a judge i will. The less slanderous reason was that they understand that their work is up to Brit standards. To be objective, i bought large format tiles 85x28 and the trader said nothing about the quality or size of tile when they started. The pictures (there are about 80 in total) illustrate why i wanted them to stop. They stated after they walked off that the tiles were 'warped' and they had to create miracles to cut them properly. The tiles meet BS standards and were bought from a showroom. There are numerous tiles that look like they have been cut with an angle grinder with a dull blade. I have since found out that they used a flexible adhesive which i understand is a no no for tiles over 300mm. Some of the grout lines are under 2mm. I broke one of the tiles off to see the adhesive and its not %100 percent covered. The grout lines don't join up. The trims were wasted and were not mitred. Tiles are not flush in places and are not symmetrical. Can anyone advise on what i can add to my defence/counterclaim? I will have to take all the tiles off and most likely the plasterboard. As i said I have more pics if needed. I have emailed and posted evidence to the trader and quoted the Consumer Act. I would ask the Tile association to assess the damage but they cost £££. Thanks for reading and any help is appreciated. [ATTACH=full]113503[/ATTACH] [ATTACH=full]113504[/ATTACH] [ATTACH=full]113505[/ATTACH] [ATTACH=full]113506[/ATTACH] [ATTACH=full]113507[/ATTACH] [ATTACH=full]113508[/ATTACH] [ATTACH=full]113509[/ATTACH] [ATTACH=full]113510[/ATTACH] [/QUOTE]
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Another tiling job gone wrong.
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