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Here is a photo off the manufacturer web site of how the cut tile should look when cut. A smooth clean curve which has been cut with a diamond cutter which looks about a 50mm in diameter on the photo (I am awaiting confirmation off the manufacturer) I’ve got a jagged cut that doesn’t line up...

Yes wet UFH. He gave the incorrect build up required before the liquid screed was installed so had to make it up. Yes he carried out moisture test and the UFH was commissioned. Not sure on the matting but it looked like grey rolls of thin polystyrene.

Yes to the grout so no expansion joint to the external wall. Floor make up Liquid screed on top of UFH. Then the tiler installed 30mm of liquid product on top again (I’m not sure what product this was) and then laid matting before installing the tiles.

1574192339 Sorry there is about 50m2 of floor tiling area. There are 7 cut tiles within that 50m2 6 of the cut tiles have cracked. The level, line and laying to the eye looks very good. The only area that looks poor is the drilling of the 7 cut tiles. I’ll send more photos when I get home later.

The drill cut is poor and not giving a clean sweep where it meets the straight cut lines which is what I believe is the cause of cracking. Hope this makes sense?

Evening All, I have recently had large format tiles installed 1200mm x 2400mm x 6 mm thick. All laid to a very good standard on top of UFH however 90 percent of the cut tiles have cracked. There is no other cracking on any full tiles or grout lines that suggest it’s structural. I have attached...