Pictures Second opinion on work carried out

[Robert12345]

Looking for advice as had a bathroom and kitchen place into do my bathroom. And kitchen and I'm not happy I've posted pics of the work

The way it has been done the tiles has came over my door frame and I'll have to reduce a door size because of this... The floor grout has all cracked been told the floor must be moving... Grout isn't a consistent color throughout.... Some tiles cut short it seems..... Its a fairly reasonable size bathroom and it got done in one day and grouted the same day

Tiles are ceramic 690x240

Totally got no experience in all this

Many thanks in advance

 

[Robert12345]

Looking for advice as had a bathroom and kitchen place into do my bathroom. And kitchen and I'm not happy I've posted pics of the work

The way it has been done the tiles has came over my door frame and I'll have to reduce a door size because of this... The floor grout has all cracked been told the floor must be moving... Grout isn't a consistent color throughout.... Some tiles cut short it seems..... Its a fairly reasonable size bathroom and it got done in one day and grouted the same day

Tiles are ceramic 690x240

Totally got no experience in all this

Many thanks in advance

Also they haven't removed the old tiles as you can see in one of the pictures the room was agreed to go back to the brick

 

[Dave]

I really hope they haven’t used that greenstar to stick those tiles on with 😳.
Are the cracked grout areas wall or floor.

 

[Robert12345]

I really hope they haven’t used that greenstar to stick those tiles on with 😳.
Are the cracked grout areas wall or floor.

Thanks for the reoly

There was green star tub left in the house and see the company rep bringing a few tubs in when I popped by the house as I'm. Not living there just yet..... Cracked grout areas are floor..... This bathroom has only been used for the occasional pi** when popping down and with the electrian who's rewiring the house

 

[Dave]

Thanks for the reoly

There was green star tub left in the house and see the company rep bringing a few tubs in when I popped by the house as I'm. Not living there just yet..... Cracked grout areas are floor..... This bathroom has only been used for the occasional pi** when popping down and with the electrian who's rewiring the house

Ok .. well that adhesive is totally wrong for the walls, should have been a bagged cement based adhesive . That bucket adhesive is only suitable for max 300x300 ceramic tiles and deffo not for those tiles and definitely not for over tiling.
As for the floor , it certainly should not be cracking like that.
Sounds to me like a right bodged job.

 

[Robert12345]

Ok .. well that adhesive is totally wrong for the walls, should have been a bagged cement based adhesive . That bucket adhesive is only suitable for max 300x300 ceramic tiles and deffo not for those tiles and definitely not for over tiling.
As for the floor , it certainly should not be cracking like that.
Sounds to me like a right bodged job.

Thanks for the reply again

Where they have the old tiles on they have put plasterboard over then but everyone I spoke to said dot dabbing plasterboard over ceramic tiles is a recipe for disaster

 

[Dave]

Thanks for the reply again

Where they have the old tiles on they have put plasterboard over then but everyone I spoke to said dot dabbing plasterboard over ceramic tiles is a recipe for disaster

The whole lot looks like a disaster tbh.

 

[Robert12345]

The whole lot looks like a disaster tbh.

I see you do this as a professional

Would you say its a full rip out?

 

[Dave]

I see you do this as a professional

Would you say its a full rip out?

Firstly I would be asking they’re method of installation, especially with the adhesive, when you use tiles that big , bucket adhesive will take ages to dry if ever. Obviously it wasn’t a tiler and imho a multi trade who tries to do everything.
Have you spoke to the company yet ?

 

[Robert12345]

Firstly I would be asking they’re method of installation, especially with the adhesive, when you use tiles that big , bucket adhesive will take ages to dry if ever. Obviously it wasn’t a tiler and imho a multi trade who tries to do everything.
Have you spoke to the company yet ?

Yes spoke to them they are proposing to just do the one wall and the floor but there is a multitude of sins and I feel a full rip out is needed and is within rights of asking for going by the pictures I've shown..... They came down and Brought tiler with them coukd be anyone I guess but what he said that one wall where old tiles are under the plasterboard there was excessive lapping he said and thr floor needed done again and when I was pointing out other things he was brushing it off..... Also dave when using plasterboard in a shower area is there regs on what they have to use as it's all bog standard 12.5mm plasterboard

Thanks

 

[Dave]

Yes spoke to them they are proposing to just do the one wall and the floor but there is a multitude of sins and I feel a full rip out is needed and is within rights of asking for going by the pictures I've shown..... They came down and Brought tiler with them coukd be anyone I guess but what he said that one wall where old tiles are under the plasterboard there was excessive lapping he said and thr floor needed done again and when I was pointing out other things he was brushing it off..... Also dave when using plasterboard in a shower area is there regs on what they have to use as it's all bog standard 12.5mm plasterboard

Thanks

Yes BS5385 states all areas subject to wetting has to be waterproofed. Be this in aqua panel type boards Or the area is tanked with a paste system or membrane.

 

[Robert12345]

Yes BS5385 states all areas subject to wetting has to be waterproofed. Be this in aqua panel type boards Or the area is tanked with a paste system or membrane.

If the tiles get pulled off in the shower are is it still possible to tell its not been tanked?

Thanks

 

[Dave]

If the tiles get pulled off in the shower are is it still possible to tell its not been tanked?

Thanks

Yes. The tanking is coloured, usually blue if a paste system, either way it shouldn’t look just like plain plasterboard.

 

[Robert12345]

Yes. The tanking is coloured, usually blue if a paste system, either way it shouldn’t look just like plain plasterboard.

Thanks again dave

Also is there any dimension on where this should start and stop or thr full area of shower tray?

Thanks

 

[Dave]

Thanks again dave

Also is there any dimension on where this should start and stop or thr full area of shower tray?

Thanks

Full area of shower tray and up to at least shower screen height. Bath is all around the bath area.

 

[Robert12345]

Full area of shower try and up to at least shower screen height. Bath is all around the bath area.

Thanks dave

 

[Dave]

Thanks dave

Let us know how you get on.

 

[Robert12345]

Let us know how you get on.

I will do

It's a sticky situation for me as the same company fresh kitchens and bathrooms Ltd are ment to be starting my kitchen next week and I have said I have lost all confidence in there workmanship.. After these issues arose I had another kitchen fitter come in and look over there drawing and it's not the best either he found flaws in that.... So I have alot of alarm bells ringing at the moment as how it's played out this crowed is a right shower of sh#t

 

[Robert12345]

I will do

It's a sticky situation for me as the same company fresh kitchens and bathrooms Ltd are ment to be starting my kitchen next week and I have said I have lost all confidence in there workmanship.. After these issues arose I had another kitchen fitter come in and look over there drawing and it's not the best either he found flaws in that.... So I have alot of alarm bells ringing at the moment as how it's played out this crowed is a right shower of sh#t

Am I right in reading this that plasterboard should be left for 10 days after being dot dabbed prior to tiling on?

If anyome could confirm this would be greatly appreciated to help me in this sticky situation I'm in

 

[benchwarmer]

View attachment 114189


Am I right in reading this that plasterboard should be left for 10 days after being dot dabbed prior to tiling on?

If anyome could confirm this would be greatly appreciated to help me in this sticky situation I'm in

Yes, however,
Also if I've read the previous posts correctly, in your favour are the facts that...
They've dot and dabbed over existing tiles?
The full floor has failed before even being used?
No waterproofing or suitable boards used in wet areas?
Green star adhesive on heavy tiles?
You've already got more than a leg to stand on!
Get your money back, all of it, and more for the inconvenience,
And cancel the kitchen.

 

[Robert12345]

Yes, however,
Also if I've read the previous posts correctly, in your favour are the facts that...
They've dot and dabbed over existing tiles?
The full floor has failed before even being used?
No waterproofing or suitable boards used in wet areas?
Green star adhesive on heavy tiles?
You've already got more than a leg to stand on!
Get your money back, all of it, and more for the inconvenience,
And cancel the kitchen.

This is what I've said to them... I've cancelled the kitchen but saying it's non returnable as it's "bespoke... Made to measure" but it's all just standard size units pretty much as far as I know and can see from drawing nothing seems like a custom size to me....... I'm really at my wits end as I bought a older bungalow my first home and this happens

 

[Robert12345]

Forgot to say thanks for the reply

So with all the pictures and no waterproofing on the plasterboarding in shower area and dot dab not being 10 days before tiling I have them bang to rights? Not even adding dot dab is on old tiles lol

Wonder how many people they have done this to but just can't see it because the tile job is decent a d few years down the line they are in trouble with issues in the bathroom

 

[Robert12345]

Yes BS5385 states all areas subject to wetting has to be waterproofed. Be this in aqua panel type boards Or the area is tanked with a paste system or membrane.

Hi dave

Mentioned about the BS5385 basically got told thats a guideline and it don't state in the contract that they will be working to any regulations or standards

I always thought this was just the norm what just gets done in the shower area... Anyway..... I'm banging my head against a wall I'm proposing he gives me the £940 I have been quoted from a tiler give me the money back for all the tiles 24 square meters for wall and 4 for the floor... These were £48 per square tiles... The tiler I have got said this is to allow for cuts etc so hs added on a small percentage and I'll get them myself. The reason I'm asking for this is then I go get them myself and any are damaged or that I sort it out I don't have to go back to him as I feel an assault charge is coming how I'm feeling if I see him again.

 

[Dave]

I will do

It's a sticky situation for me as the same company fresh kitchens and bathrooms Ltd are ment to be starting my kitchen next week and I have said I have lost all confidence in there workmanship.. After these issues arose I had another kitchen fitter come in and look over there drawing and it's not the best either he found flaws in that.... So I have alot of alarm bells ringing at the moment as how it's played out this crowed is a right shower of sh#t

Hi dave

Mentioned about the BS5385 basically got told thats a guideline and it don't state in the contract that they will be working to any regulations or standards

I always thought this was just the norm what just gets done in the shower area... Anyway..... I'm banging my head against a wall I'm proposing he gives me the £940 I have been quoted from a tiler give me the money back for all the tiles 24 square meters for wall and 4 for the floor... These were £48 per square tiles... The tiler I have got said this is to allow for cuts etc so hs added on a small percentage and I'll get them myself. The reason I'm asking for this is then I go get them myself and any are damaged or that I sort it out I don't have to go back to him as I feel an assault charge is coming how I'm feeling if I see him again.

Bs5385 are British standards that if not followed could bite you in the arse if a job failed and you were took to court. Yes they are not regulations or law but are there for a guide as to how a project should be done. Any tiler worth his salt would at a minimum tile to a standard that will have longevity.

 

[Dave]

And don’t forget , he used the wrong adhesive and didn’t follow the instructions on the bucket.

 

[Robert12345]

Bs5385 are British standards that if not followed could bite you in the arse if a job failed and you were took to court. Yes they are not regulations or law but are there for a guide as to how a project should be done. Any tiler worth his salt would at a minimum tile to a standard that will have longevity.

Yeah mate... Just shows what this company I have been dealing with is all about..... All I can do is get as much money back as I can move on put it down to experience not smash his face and go public about the level of this company's work

 

[Robert12345]

Started ripping out the rubbish job.....absolutely mental none of the dot dab has took to the wall and the full wall is coming off in the one

Stopped taking more off for now.... Scary thought that this shower of cowboys have done this in many other people's house and it could all come off onto child..... Not just shabby work but dangerous these videos don't do it justice to how bad it is........ The videos have been muted due to our foul language in the videos

 

[Dave]

Wow !! Holy rubbish. 😳

 

[Robert12345]

Wow !! Holy rubbish. 😳

Can you view the videos dave?

 

[Dave]

Can you view the videos dave?
Yes. Not good is it