D
diamondtiling
Gary
If the Estimate/Quote issue has been resolved and you've slept on it which did you provide.
Is it at the measure stage or have you started the job.
Without more details any further input on the moral position you are in would be wrong.
We can all 'forget' to include £1300 in a price to win a job but is that fair on the other 'honest job' tilers who provided the correct costing for the work required.
Timeless John.
To "forget" £1300 in order to win a job is not what I meant at all John, That would be devious and downright wrong, I gave that figure simply to ask if you would accept that amount as a mistake and pay for it out of your own pocket ? clearly no-one would, If the guy is talking about a few quid then fair enough if he can stand the loss then that would be up to him. I was trying to say that customers are not fools, being honest and open with them is always the best policy, they want a good standard of work and a finish that will last a long time, to admit that you missed something from the outset is a mistake that can happen occasionally, I cannot think of a time when a customer has thought I may be trying to pull the wool over his eyes.
If you bought a car and the finance firm forgot the take the money from your account for two years would you expect them to "take it on the chin", they would not be as obliging as you.