Anybody Had A Customer "peg It" Before Invoicing?

[Dougs Third Go]

Had one or two customers that have died shortly afterwards, thankfully invoice has always been paid pre-mortem, but just wondering what would happen if they'd pegged it before work had been paid for...

 

[Ian]

It'd be quite an awkward conversation with the family I'd imagine! Thankfully not a situation I've been in.

 

[Italy]

I will, last year, has not seen the finished work .... (poor man).
to have 59 years.
he paid his wife to me.

 

[Dougs Third Go]

I will, last year, has not seen the finished work .... (poor man).
to have 59 years.
he paid his wife to me.

did you find her useful??

 

[Italy]

did you find her useful??

I do not understand the question
sorry

 

[Italy]

He paid his wife work.
I meant.
him was in the hospital and died two days later

 

[Dougs Third Go]

He paid his wife work.
I meant.
him was in the hospital and died two days later

you mean "his wife paid for the work"....the way you worded it antonio was that you accepted his wife as payment (rather than money) haha

 

[Two-Trowels]

I had a customer die just prior to final payment for the job. I built a new house for this old boy and he moved in and all was good - two weeks later had a last meeting with the architect to finalise the bill and the poor old chap was dead on the floor.

We'd rung the bell but couldn't get an answer so sat in the motor chatting, minutes later there was a frantic bashing on the window from the cleaner who had let herself in and found him face down.

Poor old sod only got to enjoy his new place for just two weeks.

 

[Italy]

you mean "his wife paid for the work"....the way you worded it antonio was that you accepted his wife as payment (rather than money) haha

no no. better not take money.
rather than bring home another woman.

 

[Chalker]

I had one , a few years ago.
Poor chap had a heart attack! Took about 6 months to get paid from the estate.

 

[LM]

I've just done a major refit on a bar, £40k's worth, builder was rushed into hospital 3 weeks into an 8 week project. I know the man personally and done the work in good faith, he's still not good and the job is complete. To say I'm cramping myself is an understatement and I feel guilty as hell worrying about money when the man is fighting for his life. He's one of the best customers I've ever had, always pays the very moment I hand him an invoice. For him, his family I hope he makes it.
It's strange that I read this post just at this time!

 

[John Benton]

Had one one not long after I started on my own. I used to give 10 working days for payment, I knew the guy was poorly but didn't think he was close to meeting his maker when I was there. When I rang about payment the wife told me he had died. I felt awful and just said pay once you have had the funeral as it's the least of your worries and she was fine about it and sent a cheque as I'd asked.

 

[LM]

When I'm liking posts on this topic I'm very aware of the sensitivity of it all, I want to approve of a post maybe, but I don't mean to demean anything by liking it if you get what I'm saying

 

[John Benton]

When I'm liking posts on this topic I'm very aware of the sensitivity of it all, I want to approve of a post maybe, but I don't mean to demean anything by liking it if you get what I'm saying

Don't worry, the person who it's about won't get to read it

 

[p4ulo]

hopefully they don't peg it when you give them the bill?!?!?

 

[Time's Ran Out]

Not had anyone peg it yet but I have to leave a daily account with my wife in case I do - then she knows how much she has left for my funeral.

 

[dave l and l]

had a customer have a heart attack and die during a job, i ran out of tiles and he went to get more , i took rest of day of and the poor fella died while he was lifting them into house....

 

[CJ]

I had a job booked in for a guy who lived on his own..........had previously worked for him before.......anyway, I was booked in to do his en-suite. Ordered the metal trims the week before, then heard through the grapevine, that the blokes parents let themselves into his house, after not being able to get an answer, and he had hung himself from the roof joists.......there he was hanging from the loft hatch.

Good job I had another job I could slip in.

 

[On one]

Anybody had a customer 'peg it' before invoicing...........I've had a few customers that I would have liked to have 'pegged it' before invoicing.

 

[One Day]

I did a disabled conversion wet-room last year for a really nice old guy who had late stage parkinson's disease.
He wanted the best, so it was all Schluter Ditra Heat-E, Kerdi-line wet tray, DuraVit sanitary ware etc etc.
My wife gave birth to our son halfway through the job so instead of 2 weeks it ended up taking 5 (i had some time off!)
He was delighted with the job but only got to use it a couple of times before he died.
And I felt a bit guilty about taking time off

 

[Perry]

Doug I think i am more likley to peg it before the customer. LOL