Acceptable lippage in large format floor tiles

[Time's Ran Out]

@Shinyshiny054 - there it is - ‘should a discount be given for the unevenness?’

Put 2 of the 605mm tiles together and then 2 of the 603mm and you’d need a joint of up to 6mm to cope for the poor quality tiles you supplied.
That’s no excuse for the poor quality areas of grouting you have shown and yes he could add a grout wash to low areas and scrape off the excess.

 

[Shinyshiny054]

@Shinyshiny054 - there it is - ‘should a discount be given for the unevenness?’

Put 2 of the 605mm tiles together and then 2 of the 603mm and you’d need a joint of up to 6mm to cope for the poor quality tiles you supplied.
That’s no excuse for the poor quality areas of grouting you have shown and yes he could add a grout wash to low areas and scrape off the excess.

As I have mentioned in previous posts, I am trying to give the guy the benefit of the doubt; I am curious to know if there are tiling tricks of the trade that would allow for the variation to be taken into account, but given your response I am guessing not.

I have asked for him to return and repair the grout job, he is sending someone tomorrow. Hoping that this takes care of at least some of the unevenness, the rest will need to be covered with a rug.

 

[Flintstone]

Was he cheap by any chance? @Shinyshiny054

 

[Shinyshiny054]

Was he cheap by any chance? @Shinyshiny054

Not sure he was that much cheaper to be honest, but the other guys wanted to use a decoupling membrane

 

[Italy]

Christ!!! what I must see and hear
still in 2018 .........
little lighting ....
this is like climbing
on the mirrors ....
sure it was a tiler?
take more care of the grouting and a self-leveling system,
they would have solved all the problems a lot.
I'm very sorry for this result.

 

[Time's Ran Out]

Some people need the work @antonio and accept all crap tiles and poor conditions. Other tilers wanted to use decoupling but they got the heave ho!

 

[Shinyshiny054]

Some people need the work @antonio and accept all crap tiles and poor conditions. Other tilers wanted to use decoupling but they got the heave ho!

@timeless john the guy was aware of the tiles and the floor and said ‘this’ll be an easy job for me, I’ve seen much worse floors, it’s pretty flag’. If there was a concern it should have been made apparent at the time of his visit or when quoting don’t you think? Instead he said he was holding off another job for ours and offered a 10 year guarantee in writing. Now the job is done and he’s been paid it seems like a whole different ball game, customer service and pride in work appears to have gone completely out the window. I’m not a tiler but I would never have left the floor in such a state. We were planning on doing the work ourselves but decided on a pro however couldn’t afford the decoupling mat quote. The tiler we chose was asked if he used a tile levelling system and he said ‘only if required’ - wouldn’t this be an instance where it is required? We had a system available we bought for us to use, yet it wasn’t used.

I’m interested in this variance in opinion on the work. His colleague is coming out tomorrow to look at the work and I was hoping to have some professional opinion regarding workmanship before this. As a layman, I am keen to know if this is reasonable for the tiles and floor level or whether this could have been avoided by grinding down or levelling up with adhesive and/or tile levelling system. As for ‘it was too dark’ @timeless john if you think that’s defensible I’d hazard to think that those in the poor workmanship boat are to be better believed

 

[One Day]

@Andy Allen @impish - are these ‘yes its a bad job’ or ‘another layman complaining yet again’ responses? Any advice?

Cheers

Sorry! No, it's just another terrible sad job.
We see them a lot and the need to maintain a sense of humour can lead to us being a bit flippant.

 

[GoneGuy]

It’s simply a bad job, the grouting needs to be re done at least.

 

[Andy Allen]

The floor was obviously leveled poorly and should of been picked up by the tiler when quoting the job.
Personally I hate it when builder's or clients try to level there floors as there's a lot more to it than spreading a bit of latex around.
Level clips will only help in certain situations and are more for large format tiles to prevent tiles lipping when the adhesive drys as shrinks slightly.
Also if the jobs that bad, why did you pay him...?