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Discuss Diamond Training Group (Now Closed) in the Tiling Course Feedback area at TilersForums.com.

Dan

Admin
Staff member
5,039
1,323
Staffordshire, UK
Can they not continue their courses from the same stage they were up to at another Training Centre?

I've been looking into this already mate. But I've lost touch with the training industry somewhat since the forums got busy and I'm at a bit of a lost cause now. I'm not sure what can be done right now. It might be best to wait for the letter from the receivers and see what they're offering/suggesting.

Though I'm waiting on a call or two, and then I'll report back if I find anything. Clearly I'm gutted myself as I feel partly involved as many connections will be via the forums, or partly via here. So I'm doing what I can to help and will remove the Diamond logo's from our various websites over the next couple of days too.
 

Dan

Admin
Staff member
5,039
1,323
Staffordshire, UK
I'm already at a higher stage than that to be honest Liz. Though I don't want to build hope so I'll just have to report back.

We know the assessors for most of the training centre's and many are the same. If it is at all possible they'd have seen it done before and will know right away. Just waiting for their calls though, I only got onto this around 2pm today.

The people I know I can't help (and again I'm not suggesting I can help anybody here, I'll just try my best to) are those that just did a training course not related to quals or funding. And the people I don't need to help are the people who paid everything by credit card. Though the ones I want to try and help the most are the ones that needed this to make ends meet, had the funding, took the course but didn't get it fully delivered. And I'd have thought the funders can organise replacement training centres but it's not my call to say so.

So I'll report back asap. :)
 
B

Bathpool

Thanks Dan for your efforts to find out what has happened, and to all who have offered advice and suggestions. I am lucky in that I had completed 5 of the 6 weeks, I know others were at a much earlier stage in the course. I certainly can't fault the quality of the training I had at Diamond, which is partly why it came as a surprise. I will look into completing the remaining parts with another centre, your help is much appreciated.
I did pay by credit card so will take this up with them (thanks Dan!) and will wait to be contacted by the liquidators.
I suppose it is an unfortunate sign of the times we are in. As always the support from the forum has been great
 

Dan

Admin
Staff member
5,039
1,323
Staffordshire, UK
Dan, I just noticed the prevous thread started by un-regestered guest in mid september where Danny replyed saying there was noting wrong. Wonder if some one knew something and tryed to tip you off??

Nah, unfortunately nothing as interesting :lol: - Diamond literally had server issues. I checked, their domain was pointing to the wrong web space for the hosting account. Something related to them changing their web designer team I think that was only a problem when he came to renewing his domain or something I'd suspect.

Very coincidental though.
 
K

kgbviktor

Very sad news indeed and a lesson to be learnt here-pay for your courses with a credit card and you shold be ok.I made the mistake myself with the now de-funct BuildingandPlastering Training centre,Nuneaton,as it went bust over Xmas 2008/2009 and I only found out by going to the centre only to find a note pinned to the wall.I lost half by course fees £1300!

I wonder how safe other training centres are,I see Darren from NETT is back teaching the tiling course-is this a warning sign or me being a doom merchant!!
 
D

diamondtiling

What a bl**dy shame.....:thumbsdown:

Never nice to hear this happening and I am 100% sure Danny will have given everything he had to try and save the company.

Not great news for the trainees left in the lurch I know:mad2:Can they not continue their courses from the same stage they were up to at another Training Centre?

Take your time Danny and pick yourself back up:smilewinkgrin:













Hello...........:smilewinkgrin:
 
C

Colour Republic

how will that work do i just let them know that diamond have gone bust and i used there card to pay for it?

hmmmm, not sure how that would work as technically it was a deposit for a service next year, so they do still have time to meet their obligations, or the receivers do on their behalf.

I would contact the card company and explain what you think has happened and they should guide you. In the next few weeks you may receive a letter from the receiver letting you know what's happened if the directors are co-operating then the website may also be updated with details of who the recievers are and how to contact them
 
B

Bathpool

To update on the Credit Card, I have contacted HSBC, my Credit Card provider, they are going to send me a Dispute Form which I complete and they will then decide on whether any compensation is due. As I had completed 5 of the 6 weeks they could not say for definite on the phone whether I will get any money back, they need to wait till they get all the details on the form.

I would think yours will be more straightforward Bickers as you have not had any of the training yet, but the first step is to phone the credit card supplier and get a dispute form
 
B

bickers

Hi thanks for all your help
I have phoned credit card company and as you say colour republic they do still have time to meet their obligations, or the receivers do on their behalf.
So i have to wait until my course starts or in the meantime get a letter from recievers or diamond put anything on their website to say they have gone bust, basically the credit card company want it in black and white before they can help me although they have made a record of the phone call.
 
R

Russell Sorkin

Hi everyone...

This maybe a normal occurrence on here due to the economic climate but after being made redundant I have decided to embark on a new career (direction) within tiling. I have already completed my Multi Craft award in Carpentry, P&D & Plumbing but realised finial finishing is what I enjoy most.

I am looking to book a course with Diamond Training Group from January after visiting their center.

Now before I start this new career and spend lots of money doing so..... has anyone got any hints & tips or perhaps reservations based on this 6 week course? Will it provide the training and confidence I require? Please note: I have a friend who is already a professional plasterer and tiler whiling to help me on jobs.

Little bit of info about me....

I am from a marketing background, so I understand the needs in respect to marketing a company and attaining new business via Business Networking Groups to Local Advertising etc. That said... any honest feedback or suggestions relating to above would be most appreciated.

Thanks
Russ
 

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