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Exactly right, 10mm adhesive trowel on the wall over the dip, also trowel some on the back of the tile to build it out a bit. You can use tile levelling wedges ( or those orange screw type levellers) to help keep it flat( and of course use a spirit level). Push the tile(s) in well at the edges...

No update as to what happened. so i'll throw in...Its almost definitely not British Standard. I work at the building site end of things, and Site managers love to show off their 'knowledge' of BS/NHBC standards. Cutting into the bath has NEVER been an issue. Having said that, they look like the...