Topps Tiles, waiting all week for delivery

[Bathfix Bob]

Does anyone know how long it takes Topps Tiles to deliver a Rubi Pocket 40?

I ordered last Sunday night and its now Saturday morning and I'm still waiting, and I need my cutter.

Track my order? Ha! no chance, as their website says 'no current orders' on my account, delivery was supposed to be 4 days.

Ring up? Ha! no chance, all lines are closed.

I think this will be the first and last time I order from them online. I wanted to buy from Trade Tiler as normal but he dosen't list them.

Not impressed.

 

[DHTiling]

Not good service is it..

 

[Bathfix Bob]

Not good service is it..

NO!

:lol:

 

[White Room]

Does anyone know how long it takes Topps Tiles to deliver a Rubi Pocket 40?

I ordered last Sunday night and its now Saturday morning and I'm still waiting, and I need my cutter.

Track my order? Ha! no chance, as their website says 'no current orders' on my account, delivery was supposed to be 4 days.

Ring up? Ha! no chance, all lines are closed.

I think this will be the first and last time I order from them online. I wanted to buy from Trade Tiler as normal but he dosen't list them.

Not impressed.

Could there have been an error when ordering and it's not on it's way...just a thought.

 

[Bathfix Bob]

This could be it, I'll have to check my debit card transactions.

Thanks whitebeam.

I could have driven all the way to Topps to collect one but its a good 40 mins each way in traffic and could only ever get there on a weekend so it would be half the morning wasted for the sake of £5.00 delivery.

Edit: What am I on about, I have a confirmation email and everything.....Doh!

 

[Bathfix Bob]

Just rung Topps and he confirmed I should have it by now, it seems my cutter has fallen into a black hole. rrr:

I mean why do Topps take 4 days anyway? Most companies manage to deliver the next day.

I just want a mini cutter, I'm sick of slogging the big clinker around for tiles a quarter of its size.

 

[Dan]

Sounds like a one off perhaps. Delivery companies are often to blame for delays and "lost" items. I'm guessing they're resending you one?

 

[Bathfix Bob]

He just said he'll sort it out? I'll give it until Thursday before I chase.

 

[Bathfix Bob]

Its Thursday and still no tile cutter......:mad2:

 

[DHTiling]

Beyond a joke now isn't it..