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Black grout should definitely be banned, just as others have said I also keep a separate bucket, sponge & stained float for it, after having to bin a couple of each in the past! White / Ivory on walls, grey on floors. Those are the rules!

IMO your next step should be to get one or two recommended tilers from a local tile store. Or as above and advertise the job on here & get a suitably experienced tiler come and quote for the job.

I need to upload photos of several jobs onto the laptop, hopefully in the next day or 2 so I will get them on here shortly.

You say you're having it done, does that mean you have a tiler to carry out the work? Or are you planning on doing it yourself?

Just to update all that have posted, the guy from Topps was stumped after trying a couple of different cleaners. I got a friend to come have a look - an older, slightly wiser tiler - and straight away he said it was polymer fibres from the grout. Fila deep cleaning stain remover cleared the haze...

Black grout, Any tiles bought by and sold at Homebase

As above, got to be BAL microflex.

At the moment they are sending a guy to have a look at the tiles on wednesday, take photos etc. Beyond that Ive no clue whats next.

It was Fila Grout Residue Remover Honed & Polished Stone that was used, also tried a clean warm water wash, to no avail. Cam_low they cut slowly! To prevent any risk of chipping the glass I scored first then ran through the wet saw, got lovely clean cuts each time but just took an eternity.

Ok, so the residue remover for polished stone didnt work, neither did the tile & stone solvent equivalent! I did attempt to take pictures but because of the tiles being glass over high gloss porcelain, they're just too damn reflective. All that can be seen is me with Samsung in hand & the rest...

I'm fairly sure that Montolit or Raimondi (under the same umbrella, I know!) sell an alternative the levelling system, a tile beater or lippage plate I think its called.

A good video to watch for any newbies, without a doubt!

The haze does look like its in or under the glass, yes. Ive spoken to Fila this morning and was told their polished stone residue remover should bring them up to a finish. Unless I'm informed otherwise thats what I will try on saturday morning & will of course update on here. Hopefully with pics...

Indeed you would! I probably swore more at these tiles than any others I've come across before!

Dave, I'd have to say its a haze, but a streaky haze! As for cutting, I havent used a Rubi since I became a convert 3 years ago - Montolit all the way for me. Even with their superiority I found these tiles were still a real pain, some would score & snap ok then you'd get some that sheered off...

I will gladly post a couple of pics, unfortunately it wont be until Saturday now though. All I can say at present is the fresh tile is as the name suggests, a pure black glass finish. The current 'look', hmm, imagine looking at your windscreen or van windows from the outside after its been...

Hi all, As you'll see I dont post as often as I probably should, here goes though; I've just finished a sizeable bathroom/wetroom, walls fitted with Peronda museum pure black, porcelain with sheet of glass on the face, as now sold at Topps. Firstly, these were a pig to cut due to the glass -...

I do have a ts30 available, just over 6 yrs old in pretty good order, couple of spare wheels, no missing bits & the case is present. Make a sensible offer & its anyone's

Good thread, Ive only ever used the boards once & that was 4 years ago now! Very useful info and has certainly refreshed my memory, cheers Bri.

I could well be interested, is it an actual Raimondi cutter or Montolit?