Tiling Standards (BS 5385) | British Wall and Floor Tiling Standards - IN FULL - Tile Advice

[Dumbo]

Why dont you contact both associations and ask them about their inspections and what they cover. If it wasn't in your builders terms I believe they can't insist who does the inspection. The tta probably won't cover the instalation of goods but to be honest the tiling is probably going to be the most expensive part to correct .

 

[Waluigi]

Just had a quick look and it looks like a genuine organisation. I also took a look at installers registered in my area and how to apply to become a member. An annual fee is required. If the company you have been dealing with is a member of BIKBBI (rolls off the tongue that acronym doesn’t it?! ) then I’d be a little worried there is a conflict of interest there.

 

[Soso]

Why dont you contact both associations and ask them about their inspections and what they cover. If it wasn't in your builders terms I believe they can't insist who does the inspection. The tta probably won't cover the instalation of goods but to be honest the tiling is probably going to be the most expensive part to correct .

Thanks jcrtiling. I agree the tiling will definitely be the most expensive as it will require removal and re-installation of goods as a consequence of needing to be re-tiled anyway. The trouble is that small claims court only covers up to £750 but the tile association with VAT included is £900

The builder doesn't have anything in his terms so i think we would have to tell them which inspection we would agree to. I've just contacted the BIKBBI and they said they don't know if their inspectors use Tile association of BSI standards when doing their inspection. I asked about dot and dab and she hadn't even heard of it although i expect she is in admin rather than an inspector herself !

Just concerned their inspectors might think dot and dab is acceptable or wouldn't know the current industry standards

 

[Soso]

Just had a quick look and it looks like a genuine organisation. I also took a look at installers registered in my area and how to apply to become a member. An annual fee is required. If the company you have been dealing with is a member of BIKBBI (rolls of the tongue that acronym doesn’t it?! ) then I’d be a little worried there is a conflict of interest there.

Yes - agree. We are a little worried that maybe the builder knows someone there or knows the local inspector or something. This builder seems to be quite well known in the local area (not in a good way). Just also concerned that we want someone who can genuinely inspect tile issues thoroughly. I don't think the builder is a member but i do think maybe he has contacts either there or on the ground.

 

[Old Mod]

Found this quite interesting, so with some help from @Paul C. this is what is contained within British Standards.

BS5385 part 1

"7.1.2 Bedding Materials
........ blah blah blah
Tiles should not be fixed using the dot and dab technique"

"7.2.1.6 Tile Joints
........ blah blah blah
Tiles should not be fixed using the dot and dab technique"
(why they put it again under tile joint, I have no idea)

Other than that it only mentions the methods to achieve as full contact as possible. no specifics.

This should weight the argument on your side.

 

[Concrete guy]

Small claims court (moneyclaim online) deals with disputes up to £10,000 now as far as I'm aware.

 

[LM]

Grout performance is critical to this debate.

 

[Ash205]

Morning all,
Have a question for the professionals out there
Just had my bathroom refurbished and everything was taken back down to brick etc , however whilst inspecting the work some of the tiling just looks really badly done
Now the question is am I being to picky or is this a bad job ? According to the company owners who did the job the work is within industry standards ?!

 

[Time's Ran Out]

Not acceptable!
Could hang my coat on some of those.
Get them back - problem is if they’ve left the aesthetics like that what’s behind the view?

 

[Dumbo]

Call their bluff ask them for a copy of the industry standards they are referring to because that lippage clearly isn't with British standards which is 1mm between tiles with grout joints of 3mm or less .

 

[Dumbo]

Also should be a soft joint at the ceiling either caulk or silicone . Are the vertical corners grouted or siliconed .

 

[Waluigi]

Back to brick then I’d hazard a guess that a board was dot and dabbed on? This is the perfect surface to get flat and Plumb so the tiling should be absolutely spot on which this is far from.

Is there any reason the whole bathroom was finished before this poor tiling was picked up on?

Shame it wasn’t noted sooner as it would’ve been easier to put a halt to the tiling works so a professional could be brought in.

 

[Andy Rhodes]

Good heavens & i'm being polite, if that's what they pass off as acceptable & within BS their on crack get em back to rectify their mistakes if take em to court don't call their buff go in hard & dont take no for answer

 

[Tile Shop]

According to the company owners who did the job the work is within industry standards ?!

No way is it. The lipping between tiles should be no more than 1mm. It looks like you have at least 2mm there in some places. Totally unacceptable. The standards they should be working to are BS5385 Part 1. Not some fictional standards they have plucked out of a magical unicorns bum:

"7.1.9.2 Across joints
There should be no appreciable difference in level across joints (commonly known as "lipping") and the maximum deviation between tile surfaces either side of the joint, including movement joints, should be as follows.
a) Joints less than 6 mm wide, 1 mm.
b) Joints 6 mm or more wide, 2mm."

You have to get them back and give them the opportunity to correct their work. If they refuse, well, we'll have to cross that bridge if/when it comes to it.

 

[Andy Rhodes]

if they refuse it's a no brainer,there are no bridges to cross Paul it all there in the pictures bang to right & the worsed part about they've prepared the walls apparently would hate to see the work if they hadn't touched them,legal action all the way