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Discuss Tiling dispute with Wickes Tile Installation Service in the Tiling Forum | Tile Advice area at TilersForums.com

jcrtiling

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Just be aware that nobody comes around from the tta to check the quality of Your work before accepting your membership , also things like checkatrade rely on reviews from customers who maybe can't tell the difference between a good and bad job .
Do your own research ,
 
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Nothing too problematic at all with Metro tiles......just certain setting out criteria to be aware of, which a capable tiler would be aware of.
I would be asking close personal friends for recommendations, not necessarily just via asking on social media sites.
 
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Another reason why metros or any smaller tile is a bad choice within a shower..... the grout joints! Far more grout to discolour. An Epoxy grout is one solution, also a grout sealer but they still do discolour. This is why large format tiles have become popular, also XL format has started to come through.
 
Tony_C

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Tony_C

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Go for larger style brick tile and it will help avoid that slither at the top and probably having to start of a half tile, if it has to be wickes replacement tiles they have 300x200 & 400x150 available
 
Dan

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I think if they're brick fashion you have the old middle of the tile being thicker than the end so against a tile trim it looks terrible unless youve set it out to finish all external corners on 1/4 and 3/4 of the tile. So very limited setting out options width wise.

Thats a pain.
 

widler

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Metros look smart, but they are usually cheap , bent and sizey , I’ve just done 60m2 of them, bit bigger, 30x10cm, Johnson’s very own wicks shi it , bent , curled in at corners and sizey , they can run off a mountain side for all I care :)
 

Andy Allen

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Metros look smart, but they are usually cheap , bent and sizey , I’ve just done 60m2 of them, bit bigger, 30x10cm, Johnson’s very own wicks shi it , bent , curled in at corners and sizey , they can run off a mountain side for all I care :)
What grout did you use ??....:)
 

qualitywork

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Setting out is all to cock. Most good tilers would plan it so no small slithers are evident. Occasionally this cannot be avoided if you have large areas with lots of undulating levels to take into account. However, i haven't had a job in the last 2 decades where i had small slithers like this. Personally i would have gone 30% cuts on the bath and this would have resulted in an acceptable, but not perfect solution. I get many baths that are not straight anyway, and have to cut the row above bath to suit.
BTW, i used to tile for fitters from wickes and always the standard is awful. Also no decent tiler would work for the rates that wickes allow for. When i was doing kitchens, they allowed £25-£30 per metre on 4 metre splashes!
How can we as tilers do a quality job on those rates? Unless of course i am ridiculously slow.....

(A big hi to all the tilers on this forum!)
Best wishes
James
 

macten

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Glad you got a good result.
I did this one the other day. Set out with 2mm spacers (my 1st choice for metros) but would have ended up with raking slithers disappearing to nothing at the ceiling - exactly like what you've been left with.
Lost 16mm at the top by swapping to a 3mm spacer.
It's not rocket science. Nice to see a customer taking no crap!

IMG_0398.JPG
 

Chelly

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Glad you got a good result.
I did this one the other day. Set out with 2mm spacers (my 1st choice for metros) but would have ended up with raking slithers disappearing to nothing at the ceiling - exactly like what you've been left with.
Lost 16mm at the top by swapping to a 3mm spacer.
It's not rocket science. Nice to see a customer taking no crap!

View attachment 109078
Looks great! Unfortunately they are now playing silly buggers for the amount they will refund. Just out of interest, how much would you charge for removal of 6sqm of tiles and installing new ones?
 
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WetSaw

Don't forget that removing the tiles may ( probably will..) damage the substrate so that will need putting right before tiling.
 

Chelly

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Prices are not discussed in open forum, but if you Pm a member from your local area they may be able to help.
Sorry about discussing prices on open forum. Doesn’t seem to be any members in my local area and how do you pm a member? Do you click on their profile and click “start a conversation”? There is a conversation on the open forum about prices, would it be ok to do it there or is it a no no :)
 

aytiling

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I think you're being over critical, you chose the worst grout possible for those tiles, and it's shown up in the ceiling. I've seen worse.

Are there other walls done, around a window maybe, to see what cut would have bee left on the head/sill?

That sliver (I wouldn't even call it that, I've done smaller cuts) wouldn't have looked so bad if the ceiling was level.

Simple solution, take light fitting down, over board, skim, paint, refit light. Kill 2 birds with one stone, small cut disappears and you won't notice the cocked up ceiling.
 
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i dont think its a must to start with full tile if you have done your calculation as an installer they should have raised the first tile to a certain height so that they will cut small out of the last tile on top the cutting one will not be visible then the off cut will finally transfer to the base to avoid this kind of situation.
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if your wall is not plum you can centralize your work by mark out the center of your wall make it your start point so that you can transfer your off cut to the corner of the wall,
if you wall is not flat why not ask the client to pay for re-plastering or re- rendering of the wall.
 
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Any good tiler would check the bath for level before even fixing a full tile off it in the first place! Make a gauge rod with tiles and joint (cant go wrong) mark a datum then using gauge rod to see if acceptable cut to ceiling at all points if not centre the wall vertically or centre centre tile to give best cuts. obviously too late now as tiler has tiled the room. Best easiest option is to maybe add another skin or 2 of plaster board to ceiling to eliminate the small cuts, or coving as someone suggested although not a conventional finish in a bathroom.
 

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