Please help, scratches in tile - Tile Advice

[Andy4858]

Hi,

I apologize if this is the wrong sub forum to post to but I have recently gotten tiles installed. These were sold to me by a reputable company and claimed to be full body porcelain tiles. They are glossy. However I notice they have gathered these scratches that are visible under direct white light (the tiles themselves are cream). The scratches are circular and similar to what you might find when looking at a cars paint. I have attached images. No issues besides this have been noticed by me yet. What is this? Can this be fixed?

 

[Qwerty]

In short, no not really. The factory polished finish is near on impossible to achieve due to the polishing process they undergo at the factory being under immense speeds & pressures

 

[Andy4858]

Thank you for the rapid response. that sucks though so I'm stuck with these scratches? I don't even understand how they happened!

 

[Italy]

the last time I solved these with water,
but it's not easy to do, if you're not practical
you could ruin the tile.
you could practice on an advanced tile,
and then proceed.

 

[Andy4858]

I read something about toothpaste being able to fix it? Is that true? And how about buffing it lightly with one of those was machines used on cars?

 

[Italy]

I read something about toothpaste being able to fix it? Is that true? And how about buffing it lightly with one of those was machines used on cars?

It is important to do a test on an advanced tile first.

 

[Brian the Tile]

Hi,

I apologize if this is the wrong sub forum to post to but I have recently gotten tiles installed. These were sold to me by a reputable company and claimed to be full body porcelain tiles. They are glossy. However I notice they have gathered these scratches that are visible under direct white light (the tiles themselves are cream). The scratches are circular and similar to what you might find when looking at a cars paint. I have attached images. No issues besides this have been noticed by me yet. What is this? Can this be fixed?

View attachment 103326 View attachment 103327

I think you will find that once the tiles have been fixed you have no claim,not much help now i know but surely that must have been seen before they where laid

 

[WetSaw]

Have they been down long? What grout was used?

 

[Waluigi]

Those circular ‘scratches’ can be seen on a lot of items if you shine something on them. Baths, shower trays and even sanitary ware. All fresh out of the factory.

Check a brand new tile to see if they’re visible on there.

 

[Andy4858]

I'm not sure if they were there or not to be honest :/ a curious thing I've noticed is that under softer yellow light, they just disappear

 

[Andy4858]

Those circular ‘scratches’ can be seen on a lot of items if you shine something on them. Baths, shower trays and even sanitary ware. All fresh out of the factory.

Check a brand new tile to see if they’re visible on there.

These are brand new. Installed them maybe a month from today.

 

[Waluigi]

Shine a light on a tile fresh out of the box. I bet they have circular scratches on. That’s my point.

I can peel the protective film off a brand spanking new Bath, shine my torch on it and it’ll have the circular scratches on it. Just the way it is sometimes.

No idea if your scratches have this same scenario or whether there is a genuine issue with them

 

[Time's Ran Out]

Give them a month and they’ll all be the same!