Discuss New shower, horrible floor grout. Help please in the Tile Cleaning and Restoration Forum area at TilersForums.com

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Hi all,
We had a new wetroom put in a few months ago. The tiler was recommended to us but anothr friend also used him recently and his work was very substandard and I can no longer get hold of him.
The shower floor grout went dark as soon as it got wet (presumably normal) but it quickly deteriorated. It now looks years old, even though it is actually a few months.
We have tried various cleaning products without success so we are hoping somebody can suggest what is causing it and what we should do in both the short and long term. I didn't wish to scrub too hard in case I do more harm than good.
The tiles were laid on a 900 x 1500 kudos floor4ma system.

I have attached photos of the floor including one area which rarely gets wet for comparison.

Thank you in advance for any suggestions.

IMG_20200115_222252.jpgIMG_20200115_222400.jpgIMG_20200115_222336.jpgIMG_20200115_222200.jpgIMG_20200115_222156.jpgIMG_20200115_222248.jpg
 
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Dave

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What have you tried to clean with so far ?
Yes the grout will darken with wetting and shower gels/soap etc will discolour the grout if left to sit on the surface.
The joints should be rinsed of suds after showering, i cant see how your tiler is to blame for your cleaning regime.
Try using a grout cleaner and if that cleans the joints , leave to dry and then use a grout sealer to aid in your maintenance of the floor.
 
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What have you tried to clean with so far ?
Yes the grout will darken with wetting and shower gels/soap etc will discolour the grout if left to sit on the surface.
The joints should be rinsed of suds after showering, i cant see how your tiler is to blame for your cleaning regime.
Try using a grout cleaner and if that cleans the joints , leave to dry and then use a grout sealer to aid in your maintenance of the floor.
Thanks for replying.
I will check with the wife which products she has used so far, but I thought she had used a standard grout cleaner.
To clarify, I was just advising that I couldn't get hold of the tiler to confirm which grout formula he used or to get advice on what to clean it with. We didn't want to do anything which may cause more harm than good.
Ps, the shower is always run for a decent duration after suds are used so there shouldn't be any residue besides water.
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We were also confused because our previous shower lasted years and never went anything like this despite a similar cleaning regime.
 
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looks like limestone build up are you ina hard water area. dose your kettle have scum in the base this is due to limestone in the water. have you tried using a limestone remover?
 
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looks like limestone build up are you ina hard water area. dose your kettle have scum in the base this is due to limestone in the water. have you tried using a limestone remover?
Thanks Ray.

We are in hard water area though it doesn't seem as off the scale as other places, 120 Total(mg/l Ca). Our quick cup kettle is ruined and the shower heads clog up regularly.

I will purchase the limescale remover too and see if that the root cause. (We were living elsewhere when we didn't have shower issues so perhaps it is caused by the water).
 
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I reckon also that its a mix of scale and possible shower gel or soap residue.
I tiled a shower recently and then went back to fit a tile morror some 3weeks later and the light grey grout was orange!! I looked at the shower product on the shelf within the shower area and my customer uses Orange Source shower gel. Totally stained the light grey grout but really they just needed to run the shower flex over it for a few seconds to rinse down before leaving the shower.
 

Joshjupp

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I done a shower with grey grout which turned nasty very quickly turns out it was fake tan that stained the grout 😆
 

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