Discuss cleaning dusty vinyl in the Floor Advice - Flooring Forum area at TilersForums.com

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....no not 12inch vinyl :)
So just had a customer I did a splash back for last week text me her cushion vinyl floor in her kitchen is all dusty since I left, she's mopped it repeatedly and looks ok till it dries then still looks dusty.
I did sheet the floor up but to be fair my dust sheet was already a bit dusty and when I left I gave floor a once over with the washboy..anybody any idea what I could advise her to clean it with?
 
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LEE MAC

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It's not dust that's the problem, once you've cleaned it it's clean, dust isn't that hard to remove. She's either chancing her arm with you for a replacement or it's only now she's realised that's it's knackerd and needs replacing.
 
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Looks like your gonna have to revisit mate and take a look. See if you can spot high traffic ares and compare to where she's claiming you stained her floor. If you washed it everywhere then it'd the same everywhere wouldn't it?
Praps she's gonna hit you for a cheaply tiled floor, and she's trying to make you feel guilty first! Haha
 
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Ok so ill post her texts and see what you boys think, she hadn't been moved in the house long and I'm presuming the previous owner put it down to sell the house..
Unfortunately I have no pics of the job or the floor but it was quite a thick soft vinyl, like fake wood looking planks on it..wp_ss_20161015_0001.png wp_ss_20161015_0002.png
 
LEE MAC

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That's a chancer, there is no floor easier to clean dust of than vinyl. What addy and grout did you use. If she keeps it up I'd go down and put a drop on the floor and clean it off in front of her. Then use a hot air gun or hair drier to dry it off, give it a polish to prove that it's not you fault.
 
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That's a chancer, there is no floor easier to clean dust of than vinyl. What addy and grout did you use. If she keeps it up I'd go down and put a drop on the floor and clean it off in front of her. Then use a hot air gun or hair drier to dry it off, give it a polish to prove that it's not you fault.
Used tilemaster gear, white ady, white grout to go with her fckin white metros, like I say though I did sheet up the floor in the middle but you know how it is..just thinking it might be going over it with washboy that's caused like a grout haze on it. Jezus theres always summet!!
 
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Wouldn't fret too much mate, go see it first, and take pics.
 
LEE MAC

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If that's all it is then a dry polish and a Hoover would be the quickest way of removing any dust
 
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If that's all it is then a dry polish and a Hoover would be the quickest way of removing any dust
Steam vac maybe...no? No grout removing chemicals on it presumably?
 
Chalker

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Dry dust off. Then flash floor cleaner. Rinse with clean water and buff dry.
She must be useless at cleaning! If she just keeps mopping with water. It won't go away.
I would go round and show her up.
 
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detergent, scrub with soft broom and then wet vac up
 

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